I'm noticing that any device that sits behind a routed-mode firewall NetMRI will not identify it in a search.  The ARP table of the firewall has the IP addresses....not the router connected to the switch.  Is there any way that netMRI can poll those arp tables and be able to to coorleate the ARP table ont he firewall (to get the mac) and the mac-address-table on the switch to identify the port

BB

If your talking about Cisco firewalls, NetMRI can't currently do this. I have been told that this is going to addressed in a 2.4.2 patch but there is no time frame for the release. Here is the internal tracking number for this issue

 US822 - NetMRI not collecting Firewall Route and ARP Tables via CLI

 2.4.2 is available now -- does NetMRI now handle your request appropriately/as expected?

 I installed 2.4.2 and it's not working for me.  I'll open a support ticket to see what's going on.

B

 I just wanted to add that upgrading to 2.4.2.34 resolved this issue for me.